Have you checked out our support center for Blogger and WordPress? If not, check there before submitting a ticket. If you’re using Blogger, please note that if you have made any changes to the code inside the template file, you void the warranty of the template. While we would like to help you get your issue resolved, we can only recommend that you reinstall the original template code. Our support center is to be used only to get your template or theme set up like the demo. While we’ll do our best to answer your questions, we do not provide support for third party plugins. If you have problems submitting the form, please email all the details directly to email@example.com.